Gnani.ai
Enterprise AI agents that automate conversations, understand intent, and deliver measurable business impact across voice, chat, and email.
About Gnani.ai
Gnani.ai provides a comprehensive Agentic AI platform for enterprises, enabling AI agents to handle customer interactions, trigger workflows, and close loops across multiple channels. With features like multilingual support, voice biometrics, real-time analytics, and no-code automation, the platform helps businesses scale service operations while maintaining a personalized touch. Trusted by global enterprises, Gnani.ai delivers revenue impact, operational efficiency, and enhanced customer experiences.
FAQ
You can get free credits by trying the Inya Platform, which offers products like Inya Workforce, Inya Assist, Inya Shield, and Inya Insights for building agentic voice and chat agents.
The platform serves industries such as Banking & NBFC, Insurance, Automobile, Consumer Durables, BPOs, Telecom, Real Estate, Healthcare, Hospitality, Edtech, and Technology.
The platform offers real-time multilingual translation to enable seamless conversations across languages, supporting 40+ languages.
Inya Assist is a real-time copilot that suggests responses, summarizes conversations, and drives next actions, helping to automate 80%+ of support queries.
The platform is described as the world's most secure multimodal and multilingual agentic AI platform, with features like voice authentication and compliance checks during deployment.
The deployment process involves identifying success metrics, configuring and connecting systems, designing flows with experts, testing and going live, scaling up, and optimizing reporting.
Yes, the platform includes an integration plan for CRM, telephony, and APIs as part of the deployment process.
The platform automates tier-1 and tier-2 inbound queries, handles complex issues with GenAI agents, and escalates smartly to human teams when needed, ensuring no repeated explanations.
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