Freshworks
AI-powered service software for scalable customer and employee experiences
About Freshworks
Freshworks delivers AI-enabled service software designed to simplify IT and customer service operations. With solutions for IT service management, enterprise service management, IT asset management, and modern incident management, Freshworks helps businesses reduce complexity, improve efficiency, and enhance service reliability. Trusted by over 74,000 businesses worldwide, Freshworks offers rapid implementation, transparent pricing, and AI-driven workflows to streamline support and drive measurable impact.
Pricing
Full pricing pageStarter
For small teams starting their first service desk and moving away from shared inboxes.
Growth
For IT teams building foundational practices to move from reactive to streamlined service delivery.
Pro
For advancing teams breaking silos and unifying service management across functions.
Enterprise
For mature IT organizations driving strategic impact with AI and enterprise-wide service excellence.
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