About faxZero
FaxZero allows users to send faxes for free within the U.S. and Canada, with options for international faxing and priority delivery. The service supports file attachments (DOC, DOCX, PDF) and customizable cover pages, though free faxes include branding and are limited to 3 pages. Paid faxes remove branding and support up to 25 pages.
FAQ
First, fill out the fax form with your valid email address and carefully type the Confirmation Code. Then, type the text of your fax or attach a file, and click the Send Free Fax Now button. A confirmation message will be sent to your email, and you must click the URL in that message to transmit your fax. You'll receive an email confirming delivery or failure.
You can send PDF, Microsoft Word (DOC, DOCX, RTF), image files (PNG, JPG), Excel spreadsheets (XLS, XLSX), TXT, HTML, TIFF, GIF, and PPT (PowerPoint) files. For HTML files, avoid saving webpages directly as HTML; instead, print them to PDF. Password-protected PDFs cannot be converted for faxing.
Premium faxes cost $3.29 and offer no FaxZero branding on the cover page, a 25-page limit (vs. 3 for free faxes), no 5-fax-per-day limit, higher priority delivery, and the option to send without a cover page. This is useful for business communications or when companies require a specific cover page.
FaxZero uses HTTPS for encrypted data submission and SSL/TLS for outbound communications. User information is not shared with marketers or third parties unless required by law. Fax content is stored only as long as necessary and deleted within three days of transmission.
No, free faxes are limited to five per day. To send more, you can use the Premium Fax option for $3.29 per fax or consider a dedicated internet fax service like FaxPlus for regular use.
If a U.S./Canada premium fax fails, you'll receive a full refund of $3.29. For international faxes, you'll receive a 90% refund (e.g., $3.27 for a $3.63 fax). Ensure the recipient's fax number is correct and their machine is on to avoid failures.
The confirmation email may be delayed, especially for Hotmail accounts (3-5 hours). Check your spam folder and add support@faxzero.com to your approved senders list. If you still don't receive it, try using a different email address.
You can attach a single multi-page file (e.g., a 3-page PDF) or multiple files at once. The combined pages must not exceed the limit for your fax type (3 pages for free, 25 for premium). Select multiple files when browsing to combine them into one fax.
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