Document360
Intelligent Documentation Platform for AI-Powered Knowledge Base Solutions
About Document360
Document360 is an AI-enhanced documentation platform that streamlines knowledge base creation and delivery. It supports customer support, product documentation, user manuals, SOPs, and API docs while integrating AI tools like chatbots, search, and writing assistants. Trusted by businesses worldwide, it reduces support tickets, cuts costs, and improves SLA compliance.
Pricing
Full pricing pageProfessional
Built for growing teams to scale documentation efficiently
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- Eddy AI AI Writing Agent
- AI Content & FAQ Creation
Business
Advanced features and tracking controls for mid-sized teams
- Everything in Professional
- Custom Workflow Builder
- Embedded Help Centre
- Import from PDF
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Custom Fields
- Dedicated Account Manager
- Eddy AI AI Search & Answer
- MCP Server
Enterprise
Custom AI solutions for enterprises with high-scale and high-security needs
- Everything in Business
- Single Sign-ON (SSO)
- SCIM
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
- Eddy AI Auto-Generate Glossaries
- Duplicate Content Detection
- AI Premium Suite Add-on
- Screen Capture
- Step-by-Step User Guide
- Interactive Demo
- Video Recording
FAQ
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