Distribution Engine by NC Squared
Intelligent Salesforce routing and scheduling for faster conversions and better service
About Distribution Engine by NC Squared
Distribution Engine by NC Squared automates lead and case routing in Salesforce, ensuring fast responses and balanced workloads. Trusted by 20,000+ users since 2013, it replaces manual processes with smart, rules-based logic for sales and service teams.
Pricing
Full pricing page Free option
Starter
$20 per month
Get started
- Tagging
- Segmentation
- Territories
- CustomObject Owner Sync
- Object Owner Sync
- Lead Auto-Conversion & De-Dupe
- Lead Matching
- Distribute
- Tracking & SLAs
- Route any Object (incl. Custom)
- Round Robin
- Load Balancing
- Weighting & Caps
- EnhancedLookup Routing
- Lookup Routing
- Availability Management
- Manage
- Dynamic Team Members
- Team Performance Reporting
- Standard
- Custom
- Logging & Analytics
- User Widget
- Dedicated Customer Success Manager
- Feature comparison
Advanced
$35 per month
Get started
- Sticky Assignment
- Unlimited Distribution Rules
- Lookup Owner
- Related Owner
- Manual Distribution
- Trigger Distribution
- Pull Distribution
- Distribution to Queues
- Territories
- Weighting
- SLAs (Speed-to-Lead)
- Tag Filters
- Smart Tag Filters
- Distribution Analytics
- Workload-Based Caps With Criteria
- Workload-Based Caps
- Missed SLA Reassignment
- Team Member Exclusion
- Post-assignment Field Updates
- Lead De-Duplication
- Lead Auto-Conversion
- Campaign Filters
- Assignment Caps
- Multiple
- Assign To Any User Fields
- Today's Distributions
- In-Record Distribution Detail
- Detailed Logging
- Change History
- Assignment Rejection
- Application Monitoring
- Time-to-Action Tracking
- Team Performance
- Standard
- Custom
- Out-Of-Office
- Team Availability Calendar
- DE Data in Salesforce Reports
- Pre-Distribution View
- User Availability History
- Shift Planner
- User Active/Away Toggle
- Team Availability Calendar
- Team Hours Management
- Salesforce Calendar Integration
- Reusable Shifts
- Regional Holidays
- My Assignments
- Auto-Archiving
- Custom Team Manager
- User Availability Toggle
- Test Tool
- Team Manager
- SLA Countdown
- Real-Time Notifications
- Pull Records
- Assignment Simulator
- Trigger Distribution API
- Tags API
- Team Members API
- System API
- Platform Events
- Rejection API
- Out-Of-Office API
- Availability API
- Knowledge Base
- Classifier API
- Missed SLAs
- Learning Lab
- Dedicated Customer Success Manager
- Premier Support+ 20%/User/Month
- Team Training
- Response Time
- Within 4 hours. Average response time <30mins
- Enhanced Onboarding
- With Customer Success Engineer
- Config Review
- Every 6 months
- Phone Support
- Email Support
- Learning Lab
- Knowledge Base
Popular
Unlimited
$55 per month
Get started
FAQ
The implementation is described as super easy, with magnificent onboarding and prompt technical support.
Support is described as friendly, helpful, and dedicated, with the team acting as an extension of your own team.
It is mentioned that Distribution Engine can increase lead conversions by a certain percentage, though the exact figure is not specified.
Yes, there is a 30-day free trial available for Distribution Engine.
Distribution Engine empowers outbound agents to check team availability and schedule the next meeting on the spot.
There are numerous customer stories and testimonials highlighting the benefits of using Distribution Engine, such as increased lead conversions and reduced response times.
Alternatives to consider
Community ratings & full list
Pricing summary
Free tier available
Starting from
$20USD/User/Month
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