DbProtect
Proactive database security for resilient data protection across on-premises, cloud, and hybrid environments
About DbProtect
LevelBlue DbProtect provides comprehensive database security with automated vulnerability detection, access control enforcement, and real-time threat response. Backed by 20+ years of expertise and SpiderLabs threat intelligence, it reduces attack surfaces, ensures compliance, and safeguards sensitive data across 90% of enterprise data systems.
FAQ
Support is available Monday-Friday, 7am-5pm, PT, AE, CET.
LightSpeed Support is offered to all customers with an active Support or Maintenance contract. You can access LevelBlue certified experts (ACE’s) to quickly analyze your specific challenges and bring them to rapid resolution.
Customers can take advantage of expanded support offerings available for the Standard and Premium Editions of USM Anywhere. This optional support package includes 24/7 support and faster initial response times for all support cases.
Support is available 8am-8pm ET (weekends and US holidays excluded).
To submit a request, log into the Trustwave Fusion portal, go to the Support Box -> Tickets -> New Ticket -> Category: Security Testing Support -> Subcategory -> (Please choose).
Use the Submit a Site form to request a categorization review in the Trustwave Web Filter Database, or submit your URL through the VirusTotal URL Detection form.
Toll-free support phone numbers are available for various countries. For example, United States: +1 (866) 659-9097, United Kingdom: +44 808 169 4405, Australia: +61 1800 519 601, and many others.
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