Dawaai
Pakistan's trusted online pharmacy and healthcare platform for medicines, doctor consultations, and lab tests.
About Dawaai
Dawaai is a LegitScript-certified digital healthcare platform offering authentic medicines, medical equipment, and health supplements delivered to your doorstep. Enjoy discounted prices, bank offers, and fast delivery across Pakistan. Consult top doctors online, book lab tests at home, and access health packages for diabetes and obesity management. Available on iOS and Android.
FAQ
To place an Asaan order, click on 'Asaan Order', then 'Add image' to upload your prescription. Make sure the image follows the prescription guidelines, then click 'Submit'. Our Customer Service team will contact you to finalize the order.
Yes, you must create an account before placing an order. This allows Dawaai to process and deliver your order efficiently and lets you save your details for future convenience.
Dawaai offers three payment methods: Cash on Delivery, Debit/Credit Card (online payment), and Bank Transfer.
If you paid more than the current market price, Dawaai will refund the extra amount in Dawaai cash.
Click on 'Track Order' and enter your 15-digit consignment reference number. Your order status will appear on the screen.
If your payment fails, try processing the transaction again. If the issue persists, contact Dawaai's support team at (021) 111 329 224 or pharmacy@dawaai.pk.
Yes, you can return faulty items within 24 hours of delivery. The returned items must be unused and in their original packaging. Dawaai will cover the return cost.
Standard delivery takes 5-7 working days. Due to COVID-19, non-medicinal products may take up to 4-8 working days.
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