ConnectSmart Kitchen
Optimize restaurant operations with Crunchtime Kitchen automation
About ConnectSmart Kitchen
Crunchtime Kitchen is a back-of-house kitchen display system designed to improve workflow and communication in restaurant kitchens. It helps reduce ticket times, increase order accuracy, and streamline operations during peak hours. The system integrates with over 80 POS partners and eliminates paper tickets, making kitchen management more efficient and less chaotic.
FAQ
Phone support is available Monday to Friday from 3am to 12am EST, and live chat support is available Monday to Friday from 3am to 12am EST. A callback service is also available on weekends and holidays from 3am to 11pm EST.
Free training is provided for current users through the Digital Chalk Training Portal, which covers Crunchtime Kitchen, Crunchtime Host Enterprise, Crunchtime Host iOS, Crunchtime Insights, and ControlPoint products.
Hardware support includes troubleshooting for controllers, configuring kitchen controllers for TCP connection, pairing the KP-9000 to Crunchtime Kitchen, and addressing issues with kitchen screens not painting the display on various devices.
Professional services include creating and modifying configurations, training and live support coverage at your sites, rolling out software across units, and providing product resources for best practices and dataset optimizations.
For customer purchase orders, contact orders@qsrautomations.com. For QSR vendors sending invoices, use accountspayable@qsrautomations.com. For customers requesting invoices or statements, email accountsreceivable@qsrautomations.com. For sending payment documents, use receipts@qsrautomations.com.
You can sign in or request an account for the Digital Chalk Training Portal by visiting the SIGN UP link provided on the website.
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