About Collectly
Collectly is an AI-driven platform designed to optimize the revenue cycle for healthcare organizations. By automating patient financial workflows, it reduces manual tasks, lowers collection costs, and accelerates cash flow. The platform integrates seamlessly with EHR systems and supports pre-visit, point-of-service, and post-visit billing processes, including digital check-ins, eligibility checks, cost estimations, and secure payment options. Trusted by over 3,000 healthcare facilities, Collectly improves collection rates and patient satisfaction while ensuring enterprise-grade security and compliance.
FAQ
No, Collectly is not a debt collection agency and does not affect your credit score. However, healthcare providers using Collectly may independently pursue debt collection.
Contact your healthcare provider directly to confirm the legitimacy of the communication. Check with their billing department to ensure the message is valid.
Dispute the charge with your bank, contact the healthcare provider's billing department to verify the charge, and reach out to Collectly's support team for assistance.
The funds go directly to your healthcare provider. Collectly only facilitates the payment and does not handle patient funds.
Collectly acts as a payment facilitator for healthcare organizations, enabling digital check-ins and online bill payments, but does not process or retain patient funds.
Contact Collectly's support team at support@collectly.co to report any suspected misuse or fraudulent debt collection attempts.
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