About Codefresh
Codefresh provides fast, flexible CI/CD solutions tailored for Kubernetes teams, offering pipeline flexibility, live debugging, and enterprise-grade security. With GitOps-powered deployments and seamless integrations, it accelerates software development while ensuring scalability and reliability.
FAQ
Support is provided by Codefresh experts who have years of experience maintaining, architecting, installing, implementing, and upgrading Argo. In 2024, the #2 and #3 committers on Argo CD were Codefreshers, and Codefresh is the #1 security maintainer for Argo CD.
There are two support levels: Professional and Premium. Both include priority bug fixes, incident response and resolution, and support from Argo CD maintainers. Premium offers additional support slots, named contacts, and included Argo CD applications.
Response times vary by urgency level and support package. For Professional, urgent issues are addressed within 2 business hours, high within 6 business hours, and normal within 1 business day. For Premium, urgent issues are addressed within 30 minutes, high within 1 hour, and normal within 2 hours.
Support is available through a support portal for both packages. Premium also includes phone, Slack, and video conferencing support.
Yes, both support packages include priority bug fixes from Argo maintainers. Your issues are prioritized to support your goals.
You can contact Codefresh to get started with their support packages. Visit their contact page for more information.
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