ClickHouse
The fastest real-time analytical database for AI, observability, and business intelligence
About ClickHouse
ClickHouse is an open-source, column-oriented database designed for high-speed analytical queries on large datasets. Trusted by companies like Anthropic, Tesla, and Lyft, it delivers millisecond response times, cost-efficient storage, and seamless scalability. Whether for real-time analytics, observability, or AI workloads, ClickHouse optimizes performance without compromising on ease of use or integration.
FAQ
You can submit a new support case via ClickHouse Cloud or by emailing [email protected]
Response time targets are available only for Subscription or Cloud Trial customers. Non-customers are encouraged to use community resources.
ClickHouse Cloud includes unlimited support cases, on-demand training, and docs. Business day support is available for all severity levels.
Severity levels are classified as Sev-1 (critical business impact), Sev-2 (major business impact), and Sev-3 (minor business impact or general questions).
Response times vary by severity level and subscription tier. For example, Sev-1 issues are responded to within one hour during business hours for Enterprise customers.
Yes, expert sessions are included with ClickHouse Cloud support for virtual consultative support guidance.
ClickHouse Cloud consultancy packages, SOW, and virtual or onsite services are available for purchase.
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