Cbox
Embedded live chat for websites, live streams, and online communities
About Cbox
Cbox is a web-based chat application designed to enhance user engagement on your site. It supports real-time conversations, making it ideal for live-streaming, online communities, and events. The tool can be embedded directly into your website or accessed via a mobile-friendly standalone mode. Cbox also offers white-label customization, allowing you to match the chat interface with your brand's colors, fonts, and emoticons.
FAQ
Your Cbox embed code is available in your control panel. You need this code to install your Cbox on your website.
Go to the Publish page of your control panel. The code and steps for embedding your Cbox are provided there for a number of common platforms. If you install your Cbox and all you see is code, or nothing at all, your web host may be removing or interfering with the HTML iframe tags that Cbox uses. You may need to switch your editor from 'rich text' or 'WYSIWYG' mode into HTML-editing or 'raw' mode.
Go to the Theme editor in your control panel. There you can specify the fonts and colours of your Cbox using a point-and-click editor. If you have a Premium or Pro Cbox, you can edit CSS for complete control over presentation.
If you have a Premium or Pro Cbox, you can create a moderator name for yourself at your Users page and log in on your Cbox using the 'profile' link. You will see a delete icon next to each message. Alternatively, visit your Messages page to delete messages individually or in bulk.
Yes, you can make your Cbox transparent. In the Theme editor, simply delete the colour codes for the main and form background (BG) elements. Note that any pop-ups generated by a transparent Cbox will have the default background colour, usually white.
The user's IP address is probably changing. Cbox has a feature that allows you to strengthen bans so that certain kinds of changing (dynamic) IPs are blocked by a single ban. Go to your bans page, select the ban(s) that are not effective, and click the 'Strengthen' button in the top-right.
In the Date options in your control panel, there is a 'Zone' setting. Click the [reset] link to have Cbox attempt to figure out the correct time zone based on your current clock time. If it's still not correct, add or subtract 1 from the Zone number until the example time shown is correct.
You can change your Cbox account control panel password at the Account details section of your control panel. If you can't remember your current password, you can request a new one at this page.
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