Capte

You can stop your subscription at any time without any commitment. Go to your profile page by clicking on your avatar in the top right corner, then select 'Offre'. You will find the 'Arrêter l’abonnement' button at the bottom of the page.

Yes, you can upgrade your subscription. Log in to your account, click on your avatar in the top right corner, then go to 'Offre'. Click on 'mes factures' and you will be able to modify your subscription.

Capte automatically sends your invoices by email. If you lost the email, you can access your invoices at any time by logging into your account, clicking on your avatar in the top right corner, then selecting 'Offre'. Click on 'mes factures' to view your invoices.

Capte accepts all major credit cards, including VISA, MasterCard, and AMEX. Other billing solutions are available upon request.

To reset your password, log out of your account, then try to log back in and click on 'mot de passe oublié'. You will receive an email with a link to change your password.

Capte is a web application, so there is no app to download from the App Store or Google Play. However, you can add Capte as a shortcut to your phone's home screen. Go to getcapte.com on your phone, log in, and a prompt will appear at the bottom of the screen to add Capte to your home screen.

If you need to subtitle videos longer than 35 minutes, contact us via the chatbot (the purple icon at the bottom right of the screen), and we will find a plan tailored to your needs.

The free trial lasts for 3 days. During this period, you can explore all the advanced features of Capte Premium. At the end of the trial, you can choose the subscription that best suits your needs.