Canny
Centralize customer feedback to build smarter product roadmaps
About Canny
Canny helps teams collect, analyze, and prioritize customer feedback in one place. With AI-powered automation, customizable workflows, and seamless integrations, it transforms user input into actionable insights for better product decisions.
Pricing
Full pricing pageSubscription Free option
Free
$0 per month
Get your feedback platform up and running for free
- 25 tracked users
- Unlimited posts
- Automatic feedback capture
Core
$19 per year
Scale your feedback platform to identify customer needs
- All Free features, plus
- 100+ tracked users
- Custom domains
- Content translations
Popular
Pro
$79 per year
Turn feedback into action with advanced reporting and workflows
- All Core features, plus
- 100+ tracked users
- PM integrations
- Advanced privacy
Business
Custom
More controls and customization for your unique organization
- All Pro features, plus
- 5,000+ tracked users
- SSO integrations
- CRM integrations
FAQ
You can install Canny and start collecting feedback in minutes. You can also import your existing feedback with a simple upload.
Yes, Canny is customizable to match your brand and site identity.
Canny integrates with tools you already use for customer service, project management, and more. You can see all integrations on their website.
Canny allows you to build your prioritization formula to score feedback and feature requests. You can customize your formula with impact and effort factor weights and sync properties from Hubspot or Salesforce to factor in opportunity revenue.
Yes, Canny offers best-in-class security and compliance. You can control whether your feedback and roadmaps are public or private.
Canny allows you to build a changelog to keep everyone engaged. You can publish detailed release notes linked to your feature requests and automatically notify users who voted on those feature requests.
Yes, Canny supports internal feedback management, helping teams centralize and prioritize feedback from various stakeholders.
Canny relies on award-winning customer support. You can reach out to their support team for assistance with setup, usage, or any other questions.
Fit profile
Team size
Small teams (2–10)Large teams (51–200)Mid-size (11–50)Enterprise
Hosting model
Fully managed (SaaS)Alternatives to consider
Community ratings & full list
Pricing summary
Model
Subscription
Starting from
Starts at $19 / month billed yearly