Botsonic
Enterprise AI chatbots trained on your data for 24/7 customer support, employee assistance, and sales automation
About Botsonic
Botsonic creates custom AI agents that analyze your website, files, and help center to resolve 70% of customer queries automatically. Deploy AI-powered support across web, WhatsApp, SMS, and more with multilingual capabilities, secure data handling, and seamless integrations. Trusted by 5,000+ teams for conversational commerce, employee assistance, and factually accurate content generation.
FAQ
To set up Botsonic, you need to import your data (PDFs, Word documents, Excel spreadsheets), add your website, or sync directly from platforms like Google Drive, Confluence, and Notion. Then, customize the AI agent's behavior and appearance, embed it on your website, integrate it with your tools, and monitor conversations for insights.
Botsonic can be integrated with services such as WhatsApp, Facebook Messenger, Slack, Zapier, and more, for a unified, omnichannel experience.
Botsonic prioritizes security with data encryption (AES-256 for data at rest and TLS 1.3 for data in transit), data segregation, audit logs, and redaction of sensitive information. It is SOC 2 Type II compliant, GDPR compliant, and aligns with HIPAA requirements.
Yes, Botsonic can serve global customers in over 50 languages, making it suitable for international businesses.
Botsonic allows you to decide how long to retain your chat and company data. It also follows a zero-retention data policy for LLMs, meaning input data is not used for re-training models.
Botsonic provides 24x7 customer support, automated employee support, and AI-enhanced conversational commerce to enhance workplace efficiency and drive sales.
Yes, Botsonic is model-agnostic, meaning it is not dependent on one LLM provider. Its proprietary AI Model Gateway, called GPT Router, dynamically routes between multiple AI models for faster responses and better quality output.
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