About Banno
Banno offers a unified, cloud-native platform that integrates core banking services with digital tools, enabling financial institutions to modernize operations, enhance security, and deliver superior digital experiences. Built in partnership with Google Cloud, the platform provides scalable solutions for personal and business banking, data analytics, and fraud prevention.
FAQ
Banno Conversations is an authenticated, core-connected chat system that allows your employees to communicate securely with accountholders in real-time. It provides full visibility of account activity and the ability to share transactions, payments, and files, making digital interactions feel more like face-to-face conversations.
Banno People is a CRM tool that helps you manage accountholder details, view accounts and history, manage user permissions, and communicate at scale, even as branch visits decrease.
Banno Support allows you to help multiple people at once with asynchronous communication, clear conversation statuses, and the ability to assign conversations. You can also customize support workflows, set support hours, create saved replies, and define automated rules for organizing conversations.
Banno Conversations is a completely secure, authenticated chat system that ensures accountholders are fully authenticated without repetitive verification. It also allows for secure attachment sharing and real-time, context-aware support.
Banno Monitor checks for broken assets, links, and content, alerts you to issues via email, and monitors for malicious content, DNS, and SSL certificate changes. It also provides snapshot history and an audit trail for website changes.
Yes, Banno Content allows you to add and edit images, create and move pages, manage links, activate/deactivate pages, develop site templates, use an asset manager, schedule publishing, and manage redirects. It also includes a WYSIWYG editor for easy updates.
Banno's back office is fully API-enabled, allowing employees to manage all tools in one workspace. This includes reconfiguring integrations for individual or all accountholders, ensuring a people-first approach rather than a tool-first one.
Banno Content allows you to retrieve, manage, and export forms, as well as create and place Banno Marketing ads for all users or targeted segments. You can also hide pages from search engines and use publishing approvals for content changes.
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