About Aircall
Aircall is an AI-driven communications platform that enhances customer interactions with intelligent voice agents, automated workflows, and real-time coaching. It integrates with CRM and help desk tools, ensuring clear calls and collaborative workspaces. AI Assistants provide live support, transcription, and CRM updates, while AI Virtual Agents offer 24/7 coverage for routine inquiries. Trusted by 22,000+ businesses, Aircall simplifies customer communications with enterprise-grade security and compliance.
Pricing
Full pricing pageEssentials
A flexible voice solution that’s easy to set up, integrate and manage.
- 100+ integrations and API access
- IVR, call recording, and click-to-dial
- Send and receive SMS and MMS
- Softphone for desktop, Android, iOS
- Unlimited simultaneous outbound calls
Professional
A powerful communications platform to boost productivity and performance
- All features from the Essentials plan, plus
- Salesforce CTI integration
- Mandatory call tagging
- Advanced analytics and live monitoring
- Advanced support features including smart routing, and manual and automated queue call back
- Advanced sales features including Power Dialer & Voicemail Drop
Custom
A customised Aircall package aligned with your business needs
- All features from the Professional plan, plus
- Custom onboarding
- Access to API developer support
- Service-level agreement (SLA)
- Single sign-on
FAQ
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