About 23andMe
23andMe provides personalized insights into your ancestry, health, and traits through DNA analysis. Explore your genetic roots with detailed ancestry reports, connect with relatives, and gain insights into your health risks and carrier status. Trusted by over 12 million customers, 23andMe prioritizes privacy and accuracy in every report.
FAQ
23andMe uses one of the largest reference datasets in the world to provide detailed and accurate ancestry breakdowns. The algorithms make estimates based on probabilities and are generally very accurate, though results are not set in stone and are continually refined.
Once your sample reaches the lab, it is typically processed within a few weeks, with results then delivered to your secure online account.
Yes, 23andMe encourages customers to provide their sample before the 'Collect saliva by' date on the collection tube. If the kit is lost, damaged, or expired, contact customer care for a replacement.
23andMe prioritizes privacy by design, with enhanced measures to keep your data safe. They have sold over 12 million kits, and privacy has always been their top priority. You can learn more about their commitment on their privacy page.
Most adults who can provide a saliva sample can use the kit. However, there are some considerations that may complicate DNA accuracy. For details, check their Terms of Service.
The PGS test includes health predisposition and carrier status reports. It uses qualitative genotyping to detect select clinically relevant variants in genomic DNA from saliva, but it is not intended to diagnose any disease or determine medical treatment.
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