Wootric
Customer Experience Management Software for Data-Driven Insights
Acerca de Wootric
Wootric provides modern customer experience management tools to help businesses drive retention, engagement, and advocacy. Collect real-time feedback, analyze sentiment, and make data-driven decisions to improve customer loyalty and business outcomes.
Precios
Página completa de preciosProfessional
Personalizado
Act on one journey point for your business
- Track a single metric: Choose between NPS, CSAT, or CES
- Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger
- Auto-categorize feedback themes
- Trigger surveys via Intercom, Zendesk, Freshdesk, and Mixpanel
- Up to five seats
- Self-service support
- Integrations
Popular
Growth
Personalizado
Solutions for multiple CX journey points
- Three journey points
- Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger, SMS
- Auto-categorize feedback themes
- Trigger surveys from any integration partner
- Up to 10 seats
- Premium support
- Advanced survey targeting
- Integrations
Voice of the Customer
Personalizado
Get every world-class feature included in our Growth plan PLUS
- CXInsight™
- Text and sentiment analytics
- Import and analyze feedback from any source
- Custom dashboards and reporting
Preguntas frecuentes
Wootric uses machine learning to analyze qualitative data in real-time, helping you understand the 'why' behind the scores. It provides a unified view of themes and sentiment across feedback sources, enabling you to identify experience gaps and prioritize improvements.
Yes, Wootric can integrate with your CRM to enrich your customer data with scores and feedback. This helps in automating team follow-up and closing the loop with customers based on events in your systems of record.
Wootric allows you to collect feedback using NPS, CSAT, and CES at critical journey points. This helps you focus on moments that matter and never miss a trend.
Wootric provides custom dashboards to engage stakeholders and evangelize customer-centricity from the C-suite to the front line. It also leverages your systems of record to automate team follow-up, making it easy to take action on feedback.
Wootric offers a consultative, strategic partnership to help you achieve your CX vision. They provide a flexible approach to show ROI early and add features as your CX program matures.
InMoment's integrated CX approach, which includes Wootric, increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months.
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