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Implementation support is offered as an additional service to the user license subscription. The scope depends on your requirements and is discussed during the sales process. It includes phases like Definition, Construction, Transition, and Support, ensuring a structured and governed approach to implementation.

Clio Operate combines agile methodologies with risk management practices from large-scale engineering projects. This framework provides robust governance, consistency, and shared best practices, ensuring a solid foundation for your implementation.

During the Construction phase, functionality is interactively configured with business users, your team is familiarized with the solution, new functionalities are continuously refined through playback, system testing is performed, and a change plan is built.

Yes, the Support phase includes managing and maintaining the system on an ongoing basis, establishing a cycle of continuous process improvement, and managing to SLAs to ensure long-term success and optimization.

Yes, Clio Operate works with a select number of carefully chosen implementation partners who have received significant training and resources to ensure high-quality service.

The goal is not just to provide practical assistance but also to educate customers so they can become independent and self-sufficient in continually improving their platform's processes.