Paragon ExtFS

Paragon offers complimentary support for full versions, which includes access to a dedicated team of professionals, a knowledge base, documentation, and community forums. You can also submit a support ticket through your Paragon Licensing Center account or contact support@paragon-software.com.

Paragon offers three types of support services: Complimentary Support (free for the two most recent releases), Per-Incident Support (for single support issues), and Enterprise Level Support (included in most business products, offering dedicated support engineers and a support supervisor).

Updates for the current software version are provided free of charge to registered customers. You can log into the Paragon Licensing Center, select your product in the 'My Products' list, and click the download button to get the most recent update.

An update is a program release featuring minor software improvements and is provided free of charge to registered customers. An upgrade is a major program release with principal software improvements and new functionality, provided free of charge within one month after product purchase (except Special Promotions).

Paragon Software offers several license types, including Single License (for one system), Volume License (for multiple systems), Site License (for one firm location), Enterprise License (for location-independent use within an enterprise), Educational License (for students, teachers, schools, and universities), Technician License (for system administrators and IT consultants), and Per Seat-Licenses and Per Roll-Out Licenses for specific use cases.

You can contact Paragon Software sales through various regional phone numbers: North America (1-888-347-5462), Europe (+49-761-59018-202), Japan (+81(3)3265-1278), and Russia (+7 (495) 789-6717). You can also use the request form on their website.

The Security Update for Windows 11 in Paragon Hard Disk Manager is required to comply with the latest security guidelines from Microsoft Corporation. It updates the BIONT.DRV component used for bare-metal recovery from backup images. Starting with version 17.45.0 of HDM products, this update is already included.

You can access the Knowledge Base and Support Forums through the Paragon Licensing Center. The Knowledge Base contains solutions to known issues, and the Support Forums allow you to share information and experiences with other users of Paragon products.