Grain

A workspace is a shared environment where your organization's Grain members can access and collaborate on meeting recordings, notes, and insights. Every workspace has Paid seats and Free viewer seats, and can be organized into Teams for managing how meetings are recorded and shared.

Paid seats can record, upload, and import meetings and access all features on your plan , including unlimited recordings, custom AI prompts, transcript downloads, and more depending on your plan. Free viewer seats can view and collaborate on any meeting shared with them, access AI meeting notes, and use all non-recording features on your plan , but cannot record, upload, or import meetings.

Your billing date is set when you first subscribe to any paid plan (Starter, Business, or Enterprise). If you upgrade seats or plans mid-cycle, you'll be charged a pro-rated amount immediately. Downgrades take effect at your next billing cycle.

Grain holds SOC 2 Type II. All data is hosted on AWS infrastructure in the USA within a dedicated virtual private cloud (VPC). Grain conducts annual penetration testing by third-party firms (Prescient Security) and maintains an A+ Qualys/SSL Labs rating. User authentication uses Google, Microsoft, or SSO. We support SAML for enterprise clients.

Grain works with Zoom, Google Meet, Microsoft Teams, Webex, and Slack huddles. Because Grain works across all major meeting platforms, your notes, insights, and recordings live in one place , no matter which tool your team or customers use.

As a standard best practice, it is recommended to always inform everyone on the call that the call will be recorded. Grain provides several ways to ensure that all 3rd parties have been given sufficient disclosure that the meeting is being recorded, such as video disclosures, chat notifications, and audio disclosures.

Yes, you can switch between plans at any time , no need to cancel first. If you want to cancel entirely, you're free to do so at the end of your contract period. You can choose to pay on a monthly or annual basis.